Contact Joolz

Joolz USA Inc.
PO Box 4530
New York, USA
NY 10163-4530

Do you have an issue with your Joolz product? Please contact the Joolz Customer Service Dept. Please send the below info/answers in your service request email to speed up the process.

– Where did you purchase the Joolz stroller?
– What model and color did you purchase?
– When did you purchase the Joolz stroller? (If you have an
invoice or a receipt, you can attach it to this e-mail)
– Please provide the serial number. (This can be found inside
the frame of the stroller)
– Please send any images and/or video of the issue?
– Is your Joolz registered via online or postcard?

You can also contact the below email for product questions.

Please email:

Thank You!



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