Enjoy the ride

At Joolz, we believe that good parenting is all about being happy. That’s why we offer you the building blocks to spark your life with positivity. Whatever defines your happiness, go after it and live it. Our ergonomic strollers and (organic) accessories are designed to ensure you enjoy the ride.

All Joolz products comply with the international safety and quality standards in the countries where the products are sold. To ensure that you can keep on strolling in happiness with your little one, we offer two types of warranty. Their coverage is the same, only the duration is different. Which warranty applies to you, is explained below.

Joolz lifetime warranty

Joolz offers lifetime warranty on a selection of its strollers: the Joolz Hub & Joolz Geo². Lifetime Warranty is granted if stroller is registered within six months of purchase. (proof of purchase required) *The Lifetime warranty is valid starting from July 9th 2018 and applies on our newest Joolz Hub and Joolz Geo² models.
2 Year Warranty is automatically granted if stroller is not registered within 6 months of purchase. Please note that this lifetime warranty is only valid for the original owner and is not transferable.

We cover all material and manufacturing faults of the Joolz stroller. To ensure that your warranty is valid, the use of your stroller must be in accordance with our user manual and instruction movies.

register your stroller

Joolz two-year warranty

If you do not register your Joolz stroller within six months of purchase, or if your stroller is not eligible for lifetime warranty, you will receive a two-year warranty. Joolz accessories carry a 30 days limited warranty. To be eligible, you have to keep your original proof of purchase, including a purchase date. Similar to the lifetime warranty, this two-year warranty is only valid for the first owner and is not transferable.

The warranty covers all material and manufacturing faults. To ensure that your warranty is valid, the use of your stroller must be in accordance with our user manual and instruction movies. Please note any repairs do not extend the two-year warranty period.

register your stroller